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  • Strategic Transformation in Retailing – New Zealand

    Customer Experience and Insight (CXI) Research Group Swinburne University Technology
    The pace of change in retailing is accelerating, and the biggest problem facing the industry is keeping pace with disruption from technology and consumers. Importantly,...
  • Strategic Transformation in Retailing – Australia

    Customer Experience and Insight (CXI) Research Group Swinburne University Technology February 20-21, 2020
    The pace of change in retailing is accelerating, and the biggest problem facing the industry is keeping pace with disruption from technology and consumers. Importantly,...
  • Competing on Customer Experience – A workshop

    Customer Experience and Insight (CXI) Research Group Swinburne University Technology October 22-24, 2019
    For executives and leaders, developing the most optimal customer experience improvement strategy is a daunting task.   It isn’t about improving everything that a customer...
  • $135

    RSA Online Course: SITHFAB002 – Provide Responsible Service of Alcohol

    Workplace Training Group Workplace Training Group
    This 100% online course covers the RSA skill and knowledge required by the Office of Liquor & Gaming NSW.   Responsible practices must be undertaken...