Zoe Sabanal
Martyn Cole
Stephen Schroeder
Andrew Gorecki
The community festival for all of retail. Be indulged. Be inspired. Be educated. This is for you, your company and your industry
WARNING!
Attending New Retail ’20 will leave you feeling rejuvenated, passionate, strengthened and hungry for more. The Retail Learning Channel is happy to take full responsibility for any inspiration caused.
Are you?
- 1.Looking to develop as a professional retail executive? We got you covered
- 2.Seeking new employment opportunities, or sourcing new talent? Also got you
- 3.Wanting to expand your networks? Say no more…
- 4.Needing to meet potential suppliers and partners. Um, hello?
- 5.Curious about your future? Come and be curious with us!
- 6.In need of a little inspiration? Let us inspire you
Teamwork makes
the dream work.
We are proud to say that we create content in collaboration with the sharpest minds in the industry. Stay tuned on who we’re working with at New Retail ’20!
It’s not about creating another conference. It’s about bringing the retail community together.
For our 2020 return, we’re here for you!
We’re going to create enough experiences and memories together to keep you energised and inspired (at least until New Retail ’21).
You will have access to the people and the knowledge today that will shape your future tomorrow. Whether you’re a sales exec, or the CEO, the potential to grow is yours.
And we’re here to help you own it.
Delegate overview
Phygital stage
Customer experience in an omnichannel world
Following a sold-out stage at New Retail ’19, our omnichannel returns with a fresh name and fresh content. Harness the opportunity of the convergence of the worlds of retail and how to deliver on exceptional seamless customer experience across a multi-channel environment.
- Maximise the in-store opportunity.
- Blend your digital and physical presence.
- Create a customer centric retail strategy.
- Leverage your digital presence to create brand loyalty.
Featured Phygital Learning
- Create efficiency throughout the supply chain.
- Manage the cycle of reverse logistics.
- Utilise technology to improve last mile visibility.
- The role of sustainable packaging in the SC.
Fulfilment stage
Delivering customer expectation throughout the supply chain
The biggest pain-point for retailers remains in the delivery and fulfilment. Customers are demanding efficient, accurate delivery. Fulfilment focuses on improving efficiency throughout the supply chain and delivering in the last mile to sustain and grow customers.
Featured Fulfilment Learning
Straight from the horse's mouth...
Wesley Michael, BDM, Bank of Melbourne
Lauren Munting, International Wholesale Manager, State of Escape
Gerry Gerrard, Chief Executive Officer, Interflora Australia The Flower Experts
Mark Campbell, Head Retail and Online Sales, Australian War Memorial
About the Retail Learning Channel
The Retail Learning Channel is an ecosystem uniting the entire retail sector. Our aim is to connect and collaborate, inspire and upskill; to showcase thought leaders and motivate future knowledge leaders to create memories and experiences that will shape your retail career. This is the platform to empower all, working at every level of retail with a passion to grow the industry.
Why should you join our community?
Be at the forefront of change and innovation Accelerate your retail career Showcase your talents as a retail innovator Gain access to the only marketplace for learning
Let’s get social