Retail Learning Channel

Life is a collection of experiences and the most impactful ones are those we remember. So, are you creating experiences that are truly capturing your customers attention? Are you aligning your channels to create your advantage?

Phygital gives you new perspectives to push boundaries. You’ll create ways to break (or build the four walls and create a lifelong, happy marriage between your instore and online experiences.

1.Want to know what your customers are needing?
2.Need to better understand and manage changes in shopping behaviours?
3.And what about your teams? Are you designing an onboarding system that aligns your values and encourages better brand communication?

Retailers need fresh ideas, new perspectives and the means to break boundaries.

The world is changing and so are your customers. They want same-day delivery, they want you to care about the environment and they want you to be transparent about what you are offering. So, the question now becomes how do you meet these needs?

As a retailer you need to up your game to maintain a competitive edge. You’ll discover how to better understand and predict your customers behaviour to satisfy your future shopper.

1.What to know how to better predict customer behaviours?
2.Need to improve your supply chains sustainability and reduce waste?
3.How are you empowering your people to grow with the rapid advancements in technology and big data? Have you started training them and preparing them for the future of fulfilment?

The world of tomorrow starts with you today, what world will you leave behind?

Sectors Empowered

Automotive

FMCG

Health, Pharmaceutical, Well-being

Hospitality

Tourism

Food & Beverage

From Vision to Reality

Celebrate your niche in an omnichannel world
Communicate your brand through your teams and third parties
Change store formats and make them better!
Calculate ROI for customer experience initiatives
Combine online and physical spaces
Align inventory with omnichannel demands

From Strength to Strength

Reduce waste and incorporate recycled packaging to improve sustainability
Implement warehouse automation to satisfy unrealistic last mile demands
Empower your people and upskilling them for the future supply chain
Use Big Data to improve demand planning and forecasting accuracy
Drive customer loyalty through fast and efficient reverse logistics
Learn how customers are disrupting the retail supply chain

Job title inspired

New Retail Advisory Board

Michael Donath Country Multichannel Manager (CDO) IKEA
Tora Brophy Retail Market Lead Google
Brittany Rinker Senior Program Manager Amazon Australia
Jemma Caprioli Chief Customer Officer Dashing Group
Anna Vuong Strategic Client Partner - Sydney Retail Facebook
Bernie Brookes AM Executive Chairman The Natural Grocery Company
Sean Sands Associate Professor of Marketing Director CXI Research Group Swinburne University of Technology
Mick Cronin President - Retail Linfox
Amanda Fleming Chief Transformation Officer and Managing Director Super Retail Commercial

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