Technology SME – Business Technology

Specific Job Knowledge, Skills and Abilities:

• Excellent time management and prioritisation skills
• Customer-focused and desire to own problem and resolve
• Problem-solving
• Strong analytical skills to critically evaluate information gathered from multiple sources
• Ability to distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements
• Ability to lead requirements elicitation workshops
• Excellent business analysis skills
• Knowledge of product management concepts
• Application domain knowledge