Andy Powell helps organisations build the right operational capabilities and systems to serve the connected consumer. He has 25 years experience in operations, commercial management, supply chain and IT. He has worked with Woolworths, Bendon Lingerie, All Saints Estate Wines, T2, Birdsnest, Pandora, Adairs, Repco, Target, Myer, Toyota, IGA, Super-AMart and Toll, as well as clients in the hi-tech, pharmaceutical, energy, telco, education and defence sectors. He helps them improve operations and identify and choose ERP and Supply Chain Management systems to support new and improved operating models, commercial arrangements and methods.
He has implemented strategies in customer engagement and service, supply chain fulfilment and retail operations, and new contracts and commercial arrangements. He works as part of their team to improve profitability by understanding and serving their customers better through more flexible, lower cost to serve models, often with a lean / continuous improvement focus
One of Australia’s thought leaders in omni-channel and the new consumer landscape, he was invited in chair the judging panel for Australia’s Online Retail Industry Awards in 2010 and has judged the awards every year from 2013. He has a high profile as a media commentator on Sky News Business Success, the Australian Financial Review, The Age, BRW, Retail Biz, Rag Trader and The Business Lounge, and an unparalleled network in the retail, consumer business and supply chain sectors.