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Recap

  • 1.3 days, 3 stages canvassing: Digitisation, Fulfilment, China & Beyond.
  • 2.2700 inspired visitors from across the retail sector
  • 3.70+ speakers with inspirational keynotes, stories and lessons leaned
  • 4.84% delegates satisfied with their overall event experience as good, very good or excellent
  • 5.Embracing seamless omnichannel experience from the physical to the digital: a multichannel event experience

Big Thanks

Thank you to our attendees, sponsors, partners, speakers and supports who believed in us and made it possible for us to put together this great event!

Our goal is to connect the 1.2million people in the retail sector and we can’t do it without your help! We’re creating an engaged learning community through digital learning and live events.

New Retail is our ultimate live experience with lessons learned, inspirational stories, practical workshops and the gathering of visionaries. We’ll see you in 2020!

Digitisation

Day 1 of New Retail ’19 delved into delivering seamless customer experience across online and physical channels. New Retail is about a blurring of boundaries and a transformative phase of retail – customer may be king, but how can you deliver on their experiences?

Our retailers learned:

  • 1.Why physical retail isn’t dead
  • 2.Best practice marketplace strategy
  • 3.Delivering data-enabled decision making
  • 4.How to leverage Design Thinking and Agile
Speakers
Learning
Keynote
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Speakers
Learning
Keynote
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Fulfillment

Supply Chain managers are under constant pressure to optimise operations and lift their game to meet customer demands in delivery. Day 2 & 3 at New Retail were dedicated to helping fulfilment and supply chain managers meet these challenges. With specialised content on pick and pack, last and personalised service, this customised experience stimulated learning into:

  • 1.Innovation in the supply chain
  • 2.Winning customer experience through last mile delivery
  • 3.Learning from leaders on end-to-end supply chain management
  • 4.Gaining competitive advantage by optimising warehouse operations
  • 5.The role of sustainability in the modern supply chain

China & Beyond

The final day of New Retail ’19 was all about the China retail opportunity – developing a strategy to enhance the market in both Australia and in China. The focus on growth and understanding the Chinese consumer was strong throughout the day which delved into:

  • 1.Learning about the opportunity of the Chinese retail market
  • 2.Harnessing the power of KOL’s for your business
  • 3.Understanding the Chinese ecosystem Macro-trends impacting the Australian retail industry and how to prepare
  • 4.Optimising your China strategy and who to partner with for success
Speakers
Learning
Keynote
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Thanks to our sponsors

Payments Partner

Platinum Sponsor

VIP Lounge Sponsor

Gold Sponsor

Silver Sponsor

Fulfilment Leaders Sponsor

Industry Partner

Networking Partner

Coffee Cart Sponsor

Preferred Video Agency Partner

Partners

Retail Learning Channel

Retail Learning Channel unites the entire retail community. We bring together industry visionaries to empower, upskill and enable one another through live content and experience opportunities. Retail Learning Channel shares knowledge, learning and connection across retail; whether you’re the sales rep or the CEO, be part of a community that not only connects but engages all corners of the industry.

  • Inspire, empower and upskill
  • A learning ecosystem for all of retail
  • Live content and experiences
  • Collaborating and sharing knowledge
  • Connecting an engaged community